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1. Main Function of the Role

The purpose of this position is to direct all work performed in the branch and to supervise all areas of operation and to manage personnel, foster a positive environment, grow sales, and ensure customer satisfaction and proper branch operation.

2. Key Performance Areas

• Managing all operational functions of the branch
• Customer Centric – customer first behavior to ensure ultimate customer satisfaction
• Stock – effectively manage stock levels and all related effects on negative stock control
• Financial – develop forecasts, financial objectives, branch operational efficiencies and manage budget
• Administration – effectively manage the administration function of the branch in line with Company expected standards
• Marketing – assess local market conditions and identify current and prospective sales opportunities
• Stay abreast of competing markets (especially in the area) and provide report on market movement and penetration
• HR – effective utilizing the branch personnel through training, coaching, development, and motivation
• Loss Control and Risk Management – effective managing these functions
• Health & Safety – ensure compliance to all relative operational and legislative requirements
• General Housekeeping – ensure a neat and pleasant shop experience for customers

3. Qualifications and Experience

• A 3-year tertiary education qualification in the fields of agriculture, commerce, retail/wholesale will be a distinct advantage
• Grade 12 or equivalent with at least 3–5 years applied experience
• Knowledge and understanding of the needs of agricultural procedures
• Knowledge and experience of the Agri SMART system
• Strong computer literacy in the Microsoft Office Suite
• Adequate knowledge of modern management techniques and best practices
• Familiarity with industry’s operational rules and production goals
• Namibian Citizenship

4. Skills and Attributes

• Results driven and customer focused
• Excellent organizational skills
• Sound leadership skills
• Sound communication skills
• Sound numerical skills
• Sound interpersonal skills

 

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