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PURPOSE OF THE ROLE

Carry out the section’s activities of providing teacher development services such as providing guidance to teachers, answering enquiries and queries relating to registration and licensing qualifications and CPD requirements, verifying teacher qualifications and CPD status of applicants and recommending actions for licensing and registration gaps and contribution to the development of departmental targets and improvements to processes and procedures.

KEY PERFORMANCE AREAS

• Provision of guidance on teacher development
• Clear and patient communication
• Efficient assessment and resolution of qualification or CPD issues
• Availability of daily, weekly, and monthly reports
• Customer satisfaction
• Adherence to set targets, policies and procedures

QUALIFICATIONS/EXPERIENCE

Qualifications

• Degree in Education or related field. An additional qualification in Human Resources Management will be an added advantage

Experience

• A minimum of two (2) years’ post qualification experience.

Role Responsibilities and Accountabilities

Teacher Development

• Contribute to the development of the CPD framework.
• Assist with screening of non-compliant registration or licensing applications, submitted to the Teacher development unit.
• Collate, compile information and receipts as per procedure.
• Recommend teachers for registration or licensing in line with policy and procedure.
• Draft teacher development plans to bridge registration and licensing requirements for approval by supervisor
• Produce daily printout list of completed teacher development plans and other training advice rendered.
• Produce records of documentation pending assessment and development recommendations, along with justifications.
• File records in a practical yet accessible records system for the unit.

Teacher Support

• Serve as the first level of unit support on any enquiries relating to teacher development.
• Send out standard correspondence to communicate application status relating to teacher qualifications and CPD.
• Request additional documents to confirm or verify information.
• Liaise with accreditation or education intuitions on qualifications.
• Refer any breaches in Ethics and Standards to the relevant authority within the Council

Reporting

• Pro-actively communicate any delays, problems in the teacher development processes and providing solutions to rectify delays.
• Compile daily, weekly, and monthly reports including statistics on teacher development for submission to immediate supervisor.
• Statistical data reported is accompanied by suggestions and recommendations.

Office Adminstration

• Monitor office stocks and initiates requisitions for office requirements as needed
• PERFORM SUCH OTHER RELATED DUTIES AS DIRECTED BY THE SUPERVISOR

Competencies

• Results-driven
• Accuracy
• Attention to detail
• Customer Orientation

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