Role Purpose: Epol Pietermaritzburg Mill is currently looking for a Customer Service Clerk to provide customer sales support for external customers and to provide administrative support to the logistics department. Required Qualifications: Grade 12 Diploma or Degree in Supply Chain will be an advantage. Required Experience: At least 2 years of experience in a customer-oriented & logistics environment SAP experience will be an advantange. Required Knowledge and Skills: Numeric reasoning Microsoft Packages Communication Skills High level of honesty and integrity Trouble shooting skills Ability to work independently and as part of a team. Standby weekends working on holidays. Key responsibilities of the role: Support operations and achieving productivity through KPIs by efficient planning of production and delivery. Maintains customer service through demand vs capacity planning. Documents customer complaints and recalls received in line with ISO procedures. Planning delivery programme with the Transporter according to customer delivery schedule. To ensure optimal delivery and pay load. Updating of delivery board to ensure visible scheduling. Capturing relevant information to MTech & SAP Liaise with finance to ensure that customer credit controls have been met before delivery. Support Logistics Manager with Administration duties.
Role Purpose:
Epol Pietermaritzburg Mill is currently looking for a Customer Service Clerk to provide customer sales support for external customers and to provide administrative support to the logistics department.
Required Qualifications:
Required Experience:
Required Knowledge and Skills:
Key responsibilities of the role:
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