---

REQUIREMENTS

Minimum

• HR related tertiary qualification (Diploma or Degree)
• Matric
• Proficient in MS Office (Word, Excel, PowerPoint)
• Clear credit and criminal record
• A minimum of 2 years’ experience in a Human Resources Generalist / Officer role
• Proven knowledge and experience working with CCMA

Advantageous

• Experience with Sage 300
• HR experience within a BPO

COMPETENCIES REQUIRED

• Should be skilled at written and verbal communication in a corporate environment
• Balance business needs and employee advocacy
• Develop solid and trusted relationships at all levels
• Demonstrate genuine rapport with employees and leadership
• Mature, approachable and open-minded
• Ability to maintain high levels of professionalism and confidentiality
• Excellent planning and organizing skills
• Ability to meet deadlines whilst maintaining a focus on accuracy and detail
• Ability to function under pressure and maintain a positive can-do attitude
• Self-motivated, takes responsibility and has a sense of pride in their work
• Ability to work independently and collaboratively

 RESPONSIBILITIES

• Onboarding & induction of new starters
• Ensure compliance with labour legislation and company policies and procedures
• Ensure consistent and fair application of the code of conduct
• Provide extensive daily IR & disciplinary support and advice to operational leaders
• Handling employee queries and complaints
• Provide general HR advice and guidance as required
• Maintain employee files & records
• Compile HR reports when necessary

---