Role Purpose: Our client in the retail industry is seeking a hands-on self-starter with experience in administering dialler systems to join their dynamic and fast paced dialler operations team. You will be required to take ownership and accountability for administering the day-to-day operations of the dialler i.e. dialler optimization, operational support, business/risk strategy etc. Required Qualifications: Grade 12 / Matric Certificate. Relevant tertiary qualification advantageous Required Experience: 3-5 years working experience within retail, telecommunications or financial services within a call centre environment Proven experience in driving performance through enhancements to system processes and strategies SQL or SAS experience advantageous.
Role Purpose:
Our client in the retail industry is seeking a hands-on self-starter with experience in administering dialler systems to join their dynamic and fast paced dialler operations team. You will be required to take ownership and accountability for administering the day-to-day operations of the dialler i.e. dialler optimization, operational support, business/risk strategy etc.
Required Qualifications:
Required Experience:
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