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Job Summary:

Join our MegaBuild Walvis Bay Branch as a Clerk: Goods Return/ Help Desk, where you will Handle the administration of all goods returned from Customers and provide excellent customer service at the Help Desk.

Key Responsibilities:   Receive, process and finalize administration of all goods returned from customers. Inspect returned stock to ensure it is not damaged or incomplete and still in its original packaging. Generate tax credit notes. Assist with telephone and all Helpdesk functions.  Educational Background and Experience: Must have completed Grade 11 (New Curriculum) or Grade 12 (NSSC-O) with 22 marks. Minimum 2 years’ Goods Returning experience in the Building or Retail industry. Must be a fluent communicator in English. Computer literate – knowledge of the “Kerridge” computer system will be an added advantage.   We are looking someone with: Good administrative, time management and problem-solving skills. Must be service oriented, with a high level of integrity. Ability to handle high work pressure. Good product knowledge and customer relations skills.

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