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Job Summary:

The Floor Manager oversees daily operations on the sales floor to ensure smooth functioning, exceptional customer service, and achievement of sales targets. This role involves supervising staff, maintaining store standards, managing inventory, resolving customer issues, and ensuring adherence to company policies and procedures. The Floor Manager acts as a key link between management and floor staff, promoting teamwork and high performance in a fast-paced retail environment.

 

Key Responsibilities:   Managing the Sales and Operations functions to achieve/exceed financial targets in respect of sales, profit, working capital and stock control. Managing the Buying function to achieve 100% attractive stock availability. Responsible for Receiving, Operations, Attractive Merchandising, Housekeeping, Sales and supervising Buyers to achieve Customer Satisfaction. Manage the Branch in the absence of the Branch Manager.

Educational Background and Experience:

Must have completed Grade 11 (New Curriculum) or Grade 12 (NSSC-O) with 22 marks. Bachelor of Commerce Degree (NQF Level 7) will be an added advantage. Minimum 3 years’ managerial experience in Retail, FMCG or the Construction Industry. Knowledge of Sales, Merchandising, Buying, Administration and Yard Operations in the Retail and Building industry. Knowledge of the “Kerridge” computer system will be an added advantage. Must have a valid Code B Driver’s License. A high level of integrity, self-motivation, the ability to work under pressure and an above average frustration tolerance level   We are looking someone with: A strong leader and team builder with good interpersonal skills. Excellent verbal and written communication. Creative problem solver who thrives when presented with a challenge.  An enthusiastic, business driven individual with a “hands-on” attitude. Financial understanding. Strong administration skills. Someone who can effectively plan and prioritize. Passionate about customer service and working with diverse group of people.

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