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Main Function of the Rol

We are looking for a detail-oriented and customer-focused Debtors Clerk to join our Finance team. Reporting to the Finance and Admin Manager, the successful candidate will support the company’s financial operations by ensuring accurate debtor records, timely collections, payment allocations, reconciliations, and professional customer account management. 

Key Responsibilities 

• Record and allocate daily payments from bank statements to customer accounts. 

• Follow up on outstanding proof of delivery documents, unpaid invoices, and overdue accounts. 

• Prepare and send final demand letters where required and escalate matters in line with company procedures. 

• Reconcile debtor accounts and issue monthly customer statements. 

• Maintain accurate debtor records and manage account status in line with payment arrangements. 

• Liaise professionally with clients regarding account queries and payment arrangements. 

• Reconcile cash and credit card payments against point-of-sale records. 

• Assist with bank deposit slips, cash-in-transit documentation, bank reconciliations, filing, audits, and general finance administration. 

• Provide relief support for reception and cashier duties when required. 

• Ensure compliance with company policies, procedures, and health and safety requirements. 

Minimum Requirements 

• Diploma in Accounting or an equivalent field of study. 

• Minimum of 2 years’ experience in a similar role and industry. 

• Good understanding of accounting terminology and debtor management processes. 

• Experience using Sage or other relevant financial systems will be an advantage. 

• Strong numeracy, English literacy, communication, and interpersonal skills. 

• Excellent attention to detail, accuracy, planning, organising, and problem-solving ability. 

Key Attributes 

• Proactive and reliable. 

• High level of integrity and personal credibility. 

• Adaptable and able to work under pressure. 

• Customer-focused with a professional approach. 

• Committed to accuracy, compliance, and continuous improvement. 

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