Are you an aspiring IT professional looking to launch your career in a dynamic enterprise environment? Pupkewitz Holdings is looking for an enthusiastic and customer-focused IT Support Engineer to join our Group Information Technology team. This role offers an excellent opportunity to gain hands-on experience across a diverse range of technologies while developing your technical and professional skills within a leading Namibian organisation.
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Key ResponsibilitiesΒ
β’ Provide first-line support to end-users.
β’ Log, monitor and resolve service desk calls.
β’ Install, configure and maintain PCs, laptops, printers and peripheral equipment.
β’ Assist with basic network troubleshooting and connectivity issues.
β’ Perform software installations, updates and patch management.
β’ Maintain IT asset records and user documentation.
β’ Escalate complex technical issues when required.
β’ Support the IT team in delivering outstanding customer service.
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Minimum Requirements
β’ Grade 12 (NSSC).
β’ An NQF Level 6 qualification in Information Technology, Computer Science or a related field will be advantageous, or a valid CompTIA A+ and Network+ certification.
β’ Minimum 6 months practical experience, internship experience or exposure within an IT support environment.
β’ Basic knowledge of Microsoft Windows and Microsoft 365.
β’ Sound understanding of PC hardware and basic networking principles.
β’ Valid Code B driver's licence.
β’ Namibian citizenship. Preference will be given to Namibian citizens. What We're Looking For
β’ Strong willingness to learn and develop.
β’ Excellent customer-service skills.
β’ Good communication and teamwork abilities.
β’ Strong problem-solving mindset.
β’ Reliable, accountable and detail-oriented.
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APPLICATIONS CLOSE: 30 SEPTEMBER 2026 Interested candidates should submit their applications through the prescribed recruitment channels.
Pupkewitz Holdings is an equal opportunity employer. Preference will be given to suitably qualified Namibian citizens.Β