Support icon (question mark) representing help or customer support.
Closing Date: 30 October 2026
image failed to load
Sales Clerk  Otjiwarongo
image failed to load

1. Main Function of the Role

Support sales operations by processing orders, contacting customers, promoting products, coordinating deliveries and maintaining customer relationships.

2. Key Performance Areas

  • Sales order processing and POS operations.

  • Customer service, queries and complaints.

  • Customer calls and visits.

  • Delivery coordination and order fulfillment.

  • Stock availability monitoring.

  • Customer administration and reporting.

  • Liaison with Warehouse, Procurement, Finance and Logistics.

3. Qualifications and Experience

Qualifications

  • Grade 12 Certificate.

  • Computer literacy certificate or relevant administrative qualification.

Experience

  • 3 years or more in administrative customer service, internal sales, key accounts or sales support.

  • ERP system experience; SAP Business One will be an advantage.

4. Skills and Attributes

  • Strong communication and customer service skills.

  • Good organizational and administrative skills.

  • Accuracy and attention to detail.

  • Ability to prioritize tasks and meet deadlines.

  • Problem-solving and decision-making skills.

  • Ability to work independently and under pressure.

  • Teamwork and interpersonal skills.


 

Closing Date: 30 October 2026