Closing Date: 06 November 2025
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Salesperson - Build It, Rehoboth  Rehoboth
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1. Main Function of the Role

The Salesperson is responsible for driving sales performance, delivering excellent customer service, and providing expert advice on building materials, tools, and hardware products. The role involves engaging with both retail and trade clients, managing product inquiries and quotations, and ensuring efficient stock management. The Salesperson contributes to overall business success by building long-term customer relationships, maintaining strong product knowledge, and consistently meeting sales and service targets.


2. Key Performance Areas

  • Greet and assist walk-in and trade customers with product information, quotations, and orders.

  • Recommend suitable products based on customer needs and project specifications.

  • Build and maintain long-term relationships with contractors, builders, and DIY clients.

  • Ensure high levels of product knowledge and stay updated on market and industry trends.

  • Prepare, follow up, and convert customer quotations into sales within required timelines.

  • Maintain attractive and well-stocked product displays according to company merchandising standards.

  • Collaborate with procurement and inventory teams to ensure optimal stock levels and product availability.

  • Participate in promotional activities, seasonal campaigns, and upselling opportunities.

  • Handle customer complaints or issues professionally and ensure positive resolution.

  • Accurately process all sales transactions using POS and inventory systems.

  • Achieve individual sales targets and contribute to the overall performance of the branch.

  • Adhere to company policies, operational procedures, and safety regulations.


3. Qualifications and Experience

  • Minimum qualification: Grade 12 (with at least 23 points).

  • Minimum 3-5 years of experience in sales, preferably within the building hardware or construction supply industry.

  • Strong working knowledge of construction materials, tools, and hardware products.

  • Familiarity with POS systems and the Microsoft Office Suite.

  • Trade-related background (e.g., carpentry, plumbing, or electrical) is an advantage.

  • Previous experience serving retail and trade customers in a construction or building supply environment preferred.

  • Physically fit and capable of handling hardware materials safely.


4. Skills and Attributes

  • Strong interpersonal and communication skills.

  • Excellent customer service orientation with a professional and approachable demeanor.

  • Proven ability to achieve sales targets and drive customer engagement.

  • Solid problem-solving and negotiation abilities.

  • High level of product knowledge and willingness to continuously learn.

  • Team player with the ability to work independently and under pressure.

  • Detail-oriented with strong organizational and follow-up skills.

  • Reliable, proactive, and results-driven.

  • Physically capable, well-presented, and punctual.


 

Closing Date: 06 November 2025