Job Summary:
The Receiving & Despatch Clerk is responsible for the accurate and efficient handling of stock entering and leaving the business
premises. This includes the verification of incoming and outgoing goods, proper documentation, and maintaining stock control
procedures to ensure a seamless flow of goods aligned with company policies and customer satisfaction expectations
Key Responsibilities:
Receiving Duties:
◦ Receive and process all incoming stock with attention to quality and quantity.
◦ Verify goods against purchase orders and delivery notes.
◦ Accurately administer all documentation related to the receiving process.
◦ Maintain strict controls for opening and closing procedures at the Receiving Point.
Despatch Duties:
◦ Locate stock as per picking notes and prepare for customer collection.
◦ Ensure correct products and quantities are loaded onto customer vehicles.
◦ Verify all despatches against the relevant invoices and documentation.
Stock Control:
◦ Monitor and report on stock levels regularly.
◦ Assist with accurate stock rotation and movement to prevent shrinkage or damage.
◦ Ensure proper organization and storage of stock to optimize warehouse space and accessibility.
Customer Service:
◦ Maintain professionalism and offer support during the loading and despatch process.
◦ Communicate clearly with customers and team members to ensure smooth operations.
Educational Background and Experience:
- Must have completed Grade 11 (New Curriculum) or Grade 12 (NSSC-O) with 22 marks.
- 2 years’ experience in a Picking/Despatch position in the Building or Retail industry
- Computer literate – knowledge of the ‘’Kerridge’’ computer system will be an added advantage
- Must be willing to work retail hours
We are looking someone with:
- Excellent communication & numerical skills
- Self-motivated individual who can work under pressure
- Good product knowledge and customer skills
- A proactive team player that pays attention to detail and has good administrative skills